Frequently Asked Questions

Please read our FAQ before sending us a message.

Shipping costs vary depending on weight. After adding the products you want to purchase to your shopping cart, check the actual shipping cost on the checkout page.

We have two payment methods: PayPal and Payoneer.

Paypal: The most common. You can pay through PayPal using your PayPal account balance or credit card.

Payoneer: Purchase is not confirmed upon ordering. After ordering, you will receive a separate payment link by email, and delivery can only begin once payment is complete. If you do not prefer PayPal, please select this option.

Delivery usually takes 2-7 business days. Delivery may be delayed during the import customs clearance process.

It is shipped from our warehouse in Seoul, Korea.
The exact address is:
7-1 Daerim-ro, 40ga-gil, Yeongdeungpo-gu
07381 Seoul, Republic of Korea

If the customs office of the buyer’s country requires VAT, a VAT information email will be sent manually, and delivery will begin once a reply containing the buyer’s consent is received.

If you agreed to VAT in a previous order, delivery will begin without any special procedures after ordering.

Typically, invoices are not provided automatically.

If you need an invoice for tax purposes, etc., please contact us at with your order number and we will send you an invoice within 0-1 business days.

Send us an email